Lecture #1: Outrageous Industry Transformation: Cell Phones Doom Phone Revenues for Hotel

Question 1
When was the last time you used a pay phone? How often have you used a pay phone in the last year?

Answer

I cannot remember, probably a few years ago. I do not use pay phone in the last year.

Question 2

If you needed to use a pay phone, would you know immediately where one was located?

Answer

Pay phone can be easily found in some public areas such as bus station, shopping complex, tube station, food court, convenient shop and so on.

Question 3

When was the last time you used your cell phone? How often have you used your cell phone in the last day?

Answer

2 hours ago. About 2 hours I have spent to use my cell phone in the last day. I not only use my cell phone to make call and sms, but also internet surfing.